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Stephen Totten
3936 Calmont Ave. Apt A
Fort Worth, Texas, 76107
UNITED STATES
Complete Guide To Dealing WIth Difficult, Angry, Aggressive And Abusive Customers. Learn what to say, when to say it and stay stress free, safe, and professional under pressure. Psychology of The Angry Customer. Overview - Customer Service and Angry Customers. Social Media and Customer Service. What Should I Do When A Customer. Techniques For Defusing and Calming Down Angry Customers. Additional Resources On Difficult and Angry Customers.
I am a person who tends to sweat the small stuff, and I tend to speak up when I am displeased. Saturday, April 26, 2014.
Tales of Customer Experience, and How Businesses Can Make It Better. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Happy New Year to all of my friends and.
A fleeting grasp of civil, well reasoned discourse. Grand Seigneur, University of New Hampshire. An idiot relative from Canada. Thanks, you spambotting bastards, for forever clogging up my Inbox. Wednesday, July 14, 2004.
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